TOEIC · Practice Test 5

Conversation 47

Dreamer Home Appliances. This is Leonard speaking.

Level: B1 · 19 sentences

Transcript

1. Dreamer Home Appliances.
2. This is Leonard speaking.
3. How can I help you?
4. Oh, hi.
5. I bought a Philis Brand air purifier from you.
6. The model number is AP1105.
7. The control panel is unresponsive.
8. I tried unplugging the power cord and plugging it back in,
9. but it just won't power on.
10. Don't worry, let's figure it out.
11. Umm... First, insert the filters in the air purifier housing,
12. and then replace the front grille.
13. Note that you should fix it in place by twisting it.
14. Next, press and hold the reset button for 5 seconds
15. to reset the filter lifetime counter.
16. Oh, it worked!
17. I can't believe I missed the last step.
18. I should've read the manual in the first place.
19. Thanks so much.