TOEIC · Practice Test 4

Conversation 38

Excuse me. This isn't the drink I ordered.

Level: B1 · 19 sentences

Transcript

1. Excuse me.
2. This isn't the drink I ordered.
3. Oh, really?
4. What did you order again?
5. Well, I ordered a large iced decaf latte,
6. with one shot of espresso,
7. four pumps of caramel syrup,
8. soy milk, and extra whipped cream on top.
9. So sorry about that.
10. Oh, I can't believe I mixed up your order.
11. Do you mind waiting for a few minutes?
12. I'll make you a new one.
13. Well, mistakes happen.
14. And, uh, don't worry about making a new one.
15. I'll take it as it is since I'm in a bit of a rush.
16. That's very nice of you.
17. Please let me give you a 100% off drink coupon.
18. Your next cup of coffee will be on the house.
19. Thanks. I appreciate it.