TOEIC · Practice Test 28

Conversation 271

Hi, I'm here to return the rental car. It's the Compact 270, booked under the name Rebecca Robinson.

Level: B1 · 17 sentences

Transcript

1. Hi, I'm here to return the rental car.
2. It's the Compact 270, booked under the name Rebecca Robinson.
3. I rented it for a week.
4. Sure, let me bring up your booking details.
5. Was everything okay during your rental period?
6. Any issues or damage I should be aware of?
7. No issues at all.
8. The car ran smoothly, and I had no problems.
9. But I couldn't get it washed before dropping it off,
10. and I didn't have time to refuel it either.
11. That's alright.
12. Just so you know, there's a cleaning fee and a refueling charge.
13. I'll add those to your total.
14. Would you like a printed receipt or prefer an email copy for your records?
15. An email copy would be great, thanks.
16. Oh, and when can I expect the final bill?
17. You'll receive it within the next 10 minutes.